Exchanges, Returns and Refunds
30 Day Return and Refund Policy
Speedcube wants you to be thrilled with your new purchase. If you are not fully satisfied with your speedcube.com.au purchase, you can return your undamaged cube in the original packaging to us within 30 days of purchase for a full refund.
To process the return, please email us at firstname.lastname@example.org to request a return. Your speedcubes must be returned in its original packaging (undamaged), including any accessories, manuals, and documentation. We cannot accept 'used or disassembled' cubes - you understand.
If we were at fault (e.g. sent you the wrong cube), we will exchange and reimburse you cost of shipping. If you ordered the wrong cube, you can return with postage at your own expense, and we will exchange and charge you for shipping only . Please email us at email@example.com to request and arrange exchange. Exchange at your fault is subject to stock availability and may result in delays.